Privacy Policy
This Privacy Policy explains how Dream Dress by Diana collects, uses, stores, discloses, and protects your personal information, strictly adhering to U.S. privacy compliance standards to ensure user privacy and data security. By accessing and using this website and purchasing our products, you agree to all the terms of this Privacy Policy.
Effective Date: May 1, 2026
Personal Information We Collect
During your account registration, website browsing, order placement, customer service inquiries, and use of our services, we may collect the following personal information related to you:
1. Identity Information: Name, email address, mobile phone number, shipping address, etc.
2. Transaction Information: Order records, purchased goods, payment records, order numbers, consumption records, etc.
3. Device and Access Information: Device model, browser type, IP address, access time, viewed pages, click records, and other website usage data.
4. Communication Information: Relevant information you proactively provide when communicating with customer service, leaving feedback, or inquiring about after-sales service.
5. Marketing Preference Information: Your browsing preferences, product interests, and advertising interaction records.
Sources of Personal Information
Our personal information collection channels primarily fall into the following four categories, and all information collection is legal and compliant:
1. User-provided information: All personal information you voluntarily provide to us when registering an account, using website services, communicating with us, submitting orders, or filling in personal information;
2. Automatically collected information: When you access, browse, or use the products and services of this website, we automatically obtain your device information, browsing history, and access data through device identification, cookies, and similar technologies;
3. Third-party service providers: Relevant user information collected and processed by our cooperating technology service providers, payment service providers, logistics service providers, and platform operation and maintenance service providers in accordance with regulations during the process of providing services to us;
4. Partners and other legitimate third parties: User information legally shared by compliant and authorized business partners and marketing cooperation channels.
Use of Personal Information
We will only use the collected personal information for legitimate and necessary business and service scenarios, and will not misuse user privacy information. Specific uses include:
1. Completing transaction services such as order processing, inventory preparation, shipment, logistics tracking, and after-sales returns and refunds;
2. Maintaining the normal operation of the website, optimizing website functions, interface, and user shopping experience;
3. Verifying user identity, ensuring account security, and preventing risky transactions and fraudulent activities;
4. Responding to user inquiries, handling after-sales issues, and pushing order status and logistics notifications;
5. Based on user browsing preferences, pushing compliant product recommendations, event information, and personalized marketing content;
6. Complying with legal and regulatory requirements, completing data retention, compliance filing, and risk verification.
Rules for Disclosure
of Personal Information We will never sell, trade, or disclose your personal privacy information without authorization. We will only share or disclose your information in accordance with regulations and in the following legally compliant and necessary scenarios, and all recipients must comply with strict confidentiality obligations:
1. Third-Party Service Providers
We will share necessary information with compliant third-party service providers, including but not limited to Shopify platform, payment institutions, IT operation and maintenance service providers, data analysis service providers, customer service systems, cloud storage service providers, and logistics and fulfillment service providers. All partners must sign confidentiality agreements and may only process user data required for the service, and may not use or disclose it privately.
2. Business and Marketing Partners
To optimize the advertising and product recommendation experience, we may share user online browsing and consumption activity data with compliant marketing partners to achieve personalized advertising. Partners must strictly use the relevant data in accordance with their own privacy policies. You have the right to refuse targeted marketing advertising services to individuals.
3. User-Authorized Scenarios
When you actively request, agree to, or authorize us to disclose information to third parties, including but not limited to scenarios such as product delivery services, social media logins, and the use of third-party plugins, we will disclose the corresponding information according to the scope of your authorization.
4. Related Entities Within the Corporate Group
User data can be shared compliantly among related entities within the corporate group, providing unified service and operational support, with strict confidentiality throughout the process.
5. Legal Compliance and Rights Protection Scenarios
In the event of commercial transactions such as mergers, acquisitions, restructuring, or bankruptcy liquidation; or when laws, regulations, judicial authorities, or government departments require data disclosure (including subpoenas, search warrants, and other legal requests); or to enforce the website's terms of service, protect the platform and users' legitimate rights and interests, and prevent security risks, we may disclose relevant personal information in accordance with regulations.
Data Security and Retention
1. Data Security Protection
We employ industry-standard encryption technology, data isolation mechanisms, backend access control, and real-time risk monitoring to comprehensively protect your personal information and transaction data, preventing information leakage, tampering, loss, theft, or unauthorized access. We also maintain strict data confidentiality management systems for employees and partners to eliminate the risk of privacy breaches.
2. Data Retention Period
We retain your personal information only for the period necessary for our service. After your order transaction and after-sales process are fully completed and there are no legal requirements for retention, we will anonymize, delete, or archive your personal data. For transaction data that is legally required to be retained, we will retain it according to the statutory period and automatically delete it upon expiration.
Third-Party Links
This website may contain links to third-party websites, advertising links, or social media redirects. We have no control over the privacy policies, service rules, or data security systems of third-party platforms. When accessing third-party websites or submitting personal information, you must review their privacy policies yourself and bear the risks of browsing and using them independently. This policy only applies to the Dream Dress by Diana official website.
Your Personal Privacy Rights
In accordance with relevant U.S. privacy laws, you have the following legal privacy rights:
1. Right to Inquiry: You may request to access your personal information held by us at any time;
2. Right to Correction: You may request the correction of inaccurate or incorrect personal information;
3. Right to Deletion: You may request the deletion of your personal account and related personal data within the scope of compliance;
4. Right to Restrict Marketing: You may refuse personalized targeted advertising and marketing pushes at any time;
5. Right to Withdraw Authorization: You may withdraw your authorization for our collection and use of your information at any time;
6. Right to Appeal: If you have any objections to our data processing practices, you may contact customer service to appeal at any time.
Child Privacy Protection
This website is aimed at adult consumers, and all products and services are not targeted at minors under the age of 18. We will not proactively collect any personal information from minors. If you are a guardian and discover that we have mistakenly collected the privacy data of minors, you may contact us at any time. We will verify and permanently delete the relevant information as soon as possible to fully protect the privacy and safety of children.
Cookie Technology Usage Instructions
This website uses cookies and similar tracking technologies to identify user devices, record browsing preferences, optimize website access experience, protect account security, track website traffic, and enable personalized product display.
You can disable, refuse, or clear cookies through your browser settings. Disabling cookies will not affect basic website browsing, but may affect some personalized recommendations, quick login, and functional experience.
Changes and Updates to the Privacy Policy
We reserve the right to update and revise this Privacy Policy at any time to adapt to business adjustments, platform upgrades, and updates to laws and regulations. After the policy is updated, we will publish the latest version and effective date in a prominent position on our official website. The revised policy will take effect from the date of publication. Your continued use of this website's services indicates your acceptance of the updated Privacy Policy terms.
Do Not Sell or Share My Personal Information
Under the California Consumer Privacy Act (CCPA) and the Colorado Privacy Act (CPA), you have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes.
We do not sell your personal information as defined by the CCPA. However, if you would like to opt out of any sharing of your personal information for targeted advertising, you may submit a request by:
• Email: info@dreamdressdiana.com
• Phone: (720) 220-1667
We will respond to your request within 45 days as required by the CCPA.
Contact Us
If you have any questions, objections, or applications regarding this Privacy Policy, personal information processing, or privacy rights, you can contact us at any time through our official customer service or email. We will process and respond to you as soon as possible.
Shop Name: Dream Dress by Diana
Phone: (720) 220-1667
Email: info@dreamdressdiana.com
Shop Address: 441 Wadsworth Blvd, Lakewood, CO 80226, United States
Opening Hours:
Monday to Tuesday: Closed
The schedule for Monday's anniversary may vary.
Wednesday: 12:00 PM - 3:00 PM
Thursday-Saturday: 12:00 PM - 6:00 PM
Sunday: 12:00 PM - 3:00 PM
(GMT-07:00) Mountain Standard Time
Response Time: We respond within 24 hours.